FAQs

Clients are no longer required to report changes within 5 days. Clients are required to report the following: Report an increase in income that exceed the exit threshold 85% of the SMI Request for the Family Fee to be re-assessed when there are changes in income Request an increase or decrease in Child Care services hours as needed Clients voluntarily report the following changes: Phone number or address Request a change of provider Change in family size Changes to schedules for authorization of Child Care services  

Child Care services are certified for 12 months, the duration of time Child Care services is certified will be noted on the Notice of Action and Notice of Communication provided to the client and provider.

Once eligibility and need are verified CDR’s decision to approve Child Care services will be communicated through a Notice of Communication and provided to the provider.

Once eligibility and need are verified CDR’s decision to approve or deny Child Care services will be communicated through a written statement referred to as Notice of Action and provided to the client.

Contact your assigned CDR Parent Services Specialist within 5 days. See the parent services page.

Contact your assigned CalWORKs case manager.  Call your assigned CalWORKs case manager at the offices listed on the Child Care assistance page.

Contact your assigned CalWORKs case manager.  Call your assigned CalWORKs case manager at the offices listed on the CalWORKs Locations page.